New to Maya?
Your First Visit
What to expect from booking to follow-up, when you visit our studio in London.
The Maya Experience
We Can’t Wait to Meet You
Welcome to the Maya studio in London, where every treatment brings the full Maya experience — professional tools, premium products and clinical hygiene standards — in calm, comfortable surroundings.
From the moment you book to the reminder before your next appointment, every visit follows the same six-step standard — so your first appointment feels as considered as your fiftieth.
Step by Step
The Client Journey
Here is what happens from booking to follow-up.
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Booking
Choose your treatment, date and time online and secure it with a deposit, or book by phone or Instagram. We send a reminder before your appointment.
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Welcome to the Studio
Franca welcomes you to the studio at the time you booked, with everything ready for your treatment — you simply relax.
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Consultation
A professional consultation to understand your needs, preferences and expectations.
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Luxury Treatment
Premium products, delivered in the calm of our studio with care, hygiene and attention to detail.
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Aftercare
Personalised aftercare advice and recommendations to maintain your results.
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Follow-Up
Reminders, loyalty rewards and offers that keep you looking your best.
Before Your Visit
First Visit Questions
Anything else you would like to know? Call us on 07919 776929.
Where is the studio?
Our studio is at Studio 5, Workz House, 15 Falcon Road, London, SW11 2PJ. If you need directions, call us on 07919 776929.
How do I book?
Choose your treatment, date and time on our booking page and pay a 30% deposit to secure it; the balance is paid on the day. You can also call us or message us on Instagram.
What do I need to prepare?
Nothing at all — just arrive a few minutes early. Mention allergies, sensitivities or anything else useful in the notes when you book.
What happens in the consultation?
We talk through your nails or skin, the look you would like and anything we should know — including allergies or sensitivities — so the treatment is right for you.
How do you keep treatments hygienic?
Hygiene is at the heart of Maya. Franca holds Barbicide Sanitation and Barbicide COVID-19 certifications, and clinical standards of cleanliness apply to every tool and product we use.
Do you treat men?
Of course. Our Male Manicure, Male Pedicure and Luxury Male Pedicure leave hands and feet natural, clean and tidy.
Are vegan products available?
Yes. Our polish Colour Library is vegan, and vegan options are available across our gel colours.
Where Beauty Meets Confidence
Ready for Your Maya Moment?
Choose your treatment and send us a booking request — we will confirm your appointment personally.