Founder Profile
From Passion to Purpose
Over twenty years of training and practice, from Ghana to London, behind every Maya treatment.
Founder & Director
Franca Otuo
My career in the beauty industry began in Ghana in 2004, where I qualified as a professional nail technician. Over the past twenty years I have built on that foundation in the United Kingdom, training with recognised awarding bodies and working with clients whose standards are high and whose trust has to be earned appointment after appointment.
I continue to invest in my professional development every year, because technique, hygiene standards and client expectations all move forward. Maya Nails and Beauty Studio is the result of that discipline — a salon where clinical standards of cleanliness sit alongside genuine warmth, and where every client is treated as an individual.
Every client deserves to feel welcomed, respected and beautiful. Excellence delivered consistently is what builds a brand.
Franca Otuo
Why Clients Trust Maya
Twenty Years of Practice
20+ Years in Practice
Qualified since 2004 — in Ghana, then the United Kingdom.
Continuous Development
Ongoing accredited training with UK awarding bodies.
Hygiene & Safety
Barbicide-certified sanitation and infection control.
Client-Led Service
Consultation, aftercare and long-term relationships.
Credentials
Professional Qualifications & Certifications
Every treatment at Maya is delivered by a qualified practitioner. These Ofqual-regulated diplomas and accredited certifications evidence a sustained commitment to professional standards, client safety and hygiene.
Accredited Diplomas
- City & Guilds Level 3 Diploma in Beauty Therapy Techniques
- City & Guilds Level 2 Diploma in Beauty Therapy
- City & Guilds Level 2 Award in Nail Technology
- Nail Enhancement, awarded Distinction
- South Bank Colleges Level 3 Beauty Therapy
Advanced Specialisms
- Level 4 Microblading, ABT accredited
- Ombré Brow, Leah Lisselle Academy
- Ear Piercing & Aftercare, Studex UK
- Townhouse Training Academy
- Facials, waxing, lash & brow treatments
Safety, Hygiene & Recognition
- Barbicide Sanitation Certification
- Barbicide COVID-19 Certification
- NCFE CACHE Level 1 Mental Health Awareness
- Jack Petchey Foundation — Outstanding Achiever
- Trained at Lambeth College, London
What Guides Us
Mission, Vision & Values
Mission
To provide exceptional beauty treatments that enhance confidence and well-being.
Vision
To be a leading beauty brand known for excellence, innovation and empowerment.
Values
Excellence, integrity, care, respect and passion guide everything we do.
The Maya Experience
The Client Journey
Welcome to the Maya studio in London, where every treatment brings the full Maya experience — professional tools, premium products and clinical hygiene standards — in calm, comfortable surroundings.
Every visit follows the same six-step service standard, turning a first appointment into a long-term relationship.
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Booking
Choose your treatment, date and time online and secure it with a deposit, or book by phone or Instagram. We send a reminder before your appointment.
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Welcome to the Studio
Franca welcomes you to the studio at the time you booked, with everything ready for your treatment — you simply relax.
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Consultation
A professional consultation to understand your needs, preferences and expectations.
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Luxury Treatment
Premium products, delivered in the calm of our studio with care, hygiene and attention to detail.
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Aftercare
Personalised aftercare advice and recommendations to maintain your results.
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Follow-Up
Reminders, loyalty rewards and offers that keep you looking your best.
Verified Five-Star Reviews
What Franca’s Clients Say
Beautiful service by the lovely Franca! Attention to detail was amazing and my nails have never looked better!!!
Franca gave an amazing manicure and pedicure! Excellent attention to detail and made me feel very relaxed.
Franca has introduced me to the BIAB gel — no going back to plain gel for me! She is proud of her work and takes time to deliver an excellent service.
Where Beauty Meets Confidence
Ready for Your Maya Moment?
Choose your treatment and send us a booking request — we will confirm your appointment personally.